TERMS & CONDITIONS
This web store is only open to customers in Norway, the EU, USA and Canada. If you are able to access the web store from any other area – due to VPN or IP-routing of any kind, or any other method – DON’T PLACE AN ORDER. We won’t send it. (We will however consider returning the money.)
Your order will ordinarily ship within two working days, by express carrier (DHL). JOHNNYLOVE covers duties and delivery to the customer.
RETURNS. You can return your goods (or parts of the shipment) within 14 days after you received it, for a full refund. The item(s) we receive must not be notably used and must be packed in a similar manner as we sent it as to preserve the garment as new. This means there must be no wrinkles, scents, tears or misshaping of the garments beyond what must be expected from proper handling. JohnnyLove does not cover costs of return shipments outside Norway.
RETURNS OUTSIDE NORWAY. Due to different customs regulations in different territories, JOHNNYLOVE needs to arrange the shipment of your return/exchange items. Contact our sales department at firstname.lastname@example.org or call +47 73 51 86 80 and we’ll set the shipment up for you.
We can not accept returns that are sent directly to our business address without the proper correspondence mentioned above. Without the correct customs registration (provided by us), the package will be deemed “illegal import”, and will not reach us. So please mail or call us.
The JOHNNYLOVE Team